SOC Analyst – Tier 1
Full Time | Dubai
Role and Responsibilities
- Work as a Cyber SOC Tier 1 Analyst in DTS Solution – HawkEye CSOC cyber command center
- The security analyst Tier 1 monitors security events from the various SOC entry channels (SIEM, Tickets, Email and Phone), based on the security event severity, escalate to managed service support teams, tier 2 security analyst, and/or customer as appropriate to perform further investigation and resolution.
- Reviews trouble tickets generated by SIEM
- Leverages emerging threat intelligence (IOCs, updated rules, etc.) to identify affected systems and the scope of the attack.
- Reviews and collects asset data (configs, running processes, etc.) on systems for further investigation.
- Will actively monitor security threats and risks, provide in-depth incident analysis, evaluate security incidents, and will provide proactive threat research.
- Work closely with the Tier 2 Analyst to assess risk and provide recommendations for improving DTS Solution – HawkEye CSOC’s customer security posture.
- Participate in security incident management and vulnerability management processes.
- Identify, perform, review or track security incident investigations to resolution and identify lessons learnt.
- Identify, perform or review root cause analysis efforts following incident recovery to enhance operations.
- Participate in evaluating, recommending, implementing, and troubleshooting security. solutions and evaluating IT security of the new IT Infrastructure systems.
- Ensure that corporate data and technology platform components are safeguarded from known threats.
- Develop, implement and test new SIEM use cases.
- Regularly identify and develop new use cases for automation and tuning of security tools
- Provide technical guidance to the customer’s technical teams during the configuration of new log sources.
- Understanding and implementing the SOC processes and procedures.
- Follow standard operating procedures for detecting, classifying, and reporting.
- Triage events for criticality and escalate according to predefined processes incidents under the supervision of Tier 2 and Tier 3 staff.
- Communicate effectively with customers, team-mates, and management.
- Provide input on tuning and optimization of security systems.
- Follow ITIL practices regarding incident, problem and change management.
- Document and maintain customer build documents, security procedures and processes.
- Stay up to date with current vulnerabilities, attacks, and countermeasures.
- Reviews the latest alerts to determine relevancy and urgency.
- Creates new trouble tickets for alerts that signal an incident and require Tier 2 / Incident Response review.
- Manages and configures security monitoring tools (SIEM, SYSLOG, NETFLOW, FIM, SYSMON etc.)
Qualifications
- 3+ years of experience of network/security architecture or operations experience
- Experience working on specific SOC/SIEM platforms
- Excellent experience in Elastic (ELK), Splunk, Wazuh, LogRhythm
- Experience in SOAR technologies – Demisto, Cybersponse, FortiSOAR, Swimlane
- Excellent experience in MDR or EDR
- Experience in using security tools – commercial and open source
- Experience in defensive technologies – NGFW, AV, VPN, IPS, NETFLOW, DAM, WAF, Proxy, Web Filtering etc.
- Ability to inspect using PCAP files.
- Knowledge with Threat Hunting and MITRE ATT&CK Methodology
Certifications
- GIAC Certified Intrusion Analyst (GCIA)
- GIAC Certified Enterprise Defender (GCED) issued by GIAC
- GIAC Certified Incident Handler (GCIH) issued by GIAC
- Certified Ethical Hacker (CEH) issued by EC-Council
- CCNA, CCNP, MCSE